I so appreciate Royal Paws and Liana and Robert! From the careful preparations before the trip to the terrific communication during the trip, I was absolutely confident that my precious dog Gracie and my sweet cat George were in excellent hands. Liana stayed in close contact with me and asked clarifying questions to make sure that the kids had the treats and foods and meds that they needed. I must have received 30 photos, and my babies looked so very happy. When everybody arrived at my house after the trip, I could see that my critters adored both Liana and Robert — Gracie even stood at the door and watched as they drove away. Liana and Robert even gave them both “welcome home” presents, and Gracie’s favorite toy is the plush goose they gave her. George loves his catnip mouse, too. My babies are my heart, and I never had to worry for even the tiniest moment. Thank you for the loving care, Liana and Robert and Royal Paws!